Friday, May 17, 2019
Effective Communication and Employee Performance Essay
The purpose of the study is to investigate the impact of blood line parley on judicatureal movement in organizations. In business, message is conveyed through various channels of conversation, including internet, print (publication), radio, television, etc. Whether or not significant change(s) results in the performance of an organization as a result of business communion is til now to be established. This study, indeed, is carried break to investigate the relationship between business communication and organizational performance in organizations using a contextualized and literature based look instrumentate to measure the application of the investigated constructs.Using the discern method, the study would obtain sample data from 100 small and large manufacturing and service companies. The research instrument would show encouraging evidence of reliability and validity. Data would be analyzed using descriptive statistics, percentages and t- block out analysis. The study i s to find out that legal business communication is emphasized to a reasonable end in surveyed organizations. However, the level of emphasize is a question of degree.It would also find out the extent of practices of stiff business communication, which is related to the category of business (service versus manufacturing) and its size. The research findings would be limited to just about extent by the confounding effect of variations within and between industry types of firm and industry sectors, and the use of respondents own-assessments of performance. The yet to be established research would be beyond the usual context of developed western economies, and thereby, potentially contains some lessons for practitioners and researchers in other developing countries.BACKGROUND OF THE STUDYThe enhancement of telling organizational performance more often than not depends on the manner and way information is transferred and received among members of the organization. Nations communicate among each other through trade, disconcert relieve in prison terms of natural disaster. Nations disseminate information on political, economic and social issues whiles effective communication has boost the performance of employees tremendously in modern organizations. However, the challenges that organization face in transmission system their information and messages has greatly affected the performance of some organizations in the country.As the live-blood of the organization, communication is expected to be clear and brief but comprehensive. This has not been so in many organizations. Therefore impedes on the boilersuit output of the organization in the country. It is rightly said that thaw success of an organization is dependent on the transp arncy between the team members and clear concord of ideas between them. communication is very vital constituent in business management. Communication is the means by which people in exchange information.According to Chester Barnard, co mmunication is the means by which people are linked together in an organization to achieve a common purpose. The role of the effective communication on performance of an organization starts from the day an employee joins the firm to the time he or she leaves the firm. It is the prime responsibility of the Human Resource department to clearly inform employees the rules and policies of the organization for them to perform well. It is therefore important that the details, and the important deadlines must be made clear to members concern in an organization to expect better performance.PROBLEM STATEMENTCommunication contributes effectively towards the organizational success. This is only do when it is used to perform its key functions of controlling, motivating, emotional expressions and decision making. In organizations, miscommunication is inevitable. Ineffective communication clearly affects a companys performance leading to a drop in share price. Moreover, effective communication is critical for employee motivation and job satisfaction (kinicki and kreitner 2006) When communication is not effective, the end result is an increase in production time and a decrease in the bottom line. In order to avoid this outcome, effective communication must be in place. (Joey, 2002) Poor communication in workplace is a just problem and can be costly to an organization. The impact can be devastating to the parties involved. Some of the results intromitLoss of business, customers, products, goods and servicesHigh employee turnoverLoss of productivity, absenteeism, sabotage, injury and accidents, snick leaves etc. This study therefore seeks to identify the impact of ineffective communication on organizational performance and possible ways to engineer them.PURPOSE OF STUDYThe purpose of the study is to explore the implication of ineffective communication on organizations and how to embrace them. One of the purpose for studying effective communication and organizational perfor mance is to aid in the cookery of the organizational activities. Also, find suitable solutions to curb the challenges facing the organizations. In addition to the above, the study would help business organizations to identify specific goals and as it were make sure that the goals are notwithstanding, develop an effective communication scheme for meeting those goals and verifying that the proposed strategy actually matches the laid down goals.OBJECTIVESThe study seeks to look atThe spirit of communication and organizational performance. Explore the factors responsible for the challenges of effective communication on organizational performance. Find out the implication of ineffective communicational performance The strategies that can be adopted to address the challenges of ineffective e communication organizational performance.RESEARCH QUESTIONSWhat is the nature of the challenges in communication on organizational performance?What factors are responsible for the challenges of eff ective communication on organizational performance?What are the implications of ineffective communication on organizational performance?What are the measures that can be used to address the challenges?KEY TERMSCommunicationOrganizationPerformanceCommunicationThis is activity of conveying information through the exchange of thoughts, messages, or information, as by speech, visuals, signals, writing or behavior. Also, it can be defined as the transfer of information from the sender to the receiver which is intended to make a meaning.ORGANIZATIONIt is the process of identifying and grouping thee work to be performed, defining and delegating responsibility and authority, and establishing relationships for the purpose of enabling people to work effectively in accomplishing objectives. It is the process of descend work into convenient tasks or duties in the form of-posts, of delegating authority to each post, and of appointing qualified lag to be responsible that the work is carried ou t as planned.PERFORMANCEIt is the process for establishing a shared understanding about what is to achieved and how is to achieved, and an approach to managing people that increases the probability of achieving success (Weiss & Haryle, 1997). Performance is an iterative process of goal-setting, communication, observation and paygrade to support, retain and develop exceptional employees for organizational success.STRUCTURE OF THE RESEARCHChapter 1The first chapter of the research dialogue about the introduction. The introduction involves background of the study, problem statement, aims and objectives, research questions, purpose of study, significance of study, scope of study, operational definition, twist of research and finally the Gant chart.Chapter 2The chapter 2 also entails the reviewing of literature. The literature review covers the introduction, business communication, role and functions of communication, communication levels, and direction of communication, grapevine com munication, communication channels, and barriers both emotional and interpersonal, effects of communication, employee morale and motivation.Chapter 3Chapter three involves the research methodology. This chapter involves the introduction, research design, and target population, sampling and sampling and sampling technique, data collection procedure, data analysis.Chapter 4The quaternate chapter contains the analysis and interpretation of data. Its introduction, questionnaire return rate, discussion of findings.Chapter 5It treats the discussion of results. Its introduction, summary, conclusion, references, appendices
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